End-User License Agreement Save PDF

This User Agreement (hereinafter - Agreement) is a license agreement and regulates the relations on the use of computer programs - the website available on the Internet at game-values.com (hereinafter - Site) on the terms of a simple non-exclusive license between the Limited Liability Company BITS CONSULTING (OGRN 1217700304458, INN 7751200542), hereinafter referred to as Licensor and the natural person, using the Site for the placement of ads for property and property rights in the virtual space.

BITS CONSULTING LLC (INN 7751200542 OGRN 1217700304458, legal address: 117042, Moscow, Chechersky proezd, 124 k. 2, sq. 77)

The Site is a service that allows the Seller and the Buyer (hereinafter referred to as the Users) to buy and sell Virtual Assets. All transactions are performed directly between Users. The Licensor itself is not a party to any transactions carried out by its Users, but only acts as an arbitrator in resolving disputes and as an agent on behalf of the Buyer to ensure secure transactions. The terms of the agency agreement can be found by the Buyer at game-values.com

This Agreement is an offer in accordance with Article 438 of the Civil Code of the Russian Federation. The Agreement is valid in electronic form and does not require signing in the form of a single paper document.

  1. TERMS AND DEFINITIONS
    1. Licensor - Limited Liability Company BITS CONSULTING (OGRN 1217700304458, INN 7751200542).
    2. Seller - an individual who has reached the age of 18 years old, using the Site for the purpose of placing ads for the sale of property and property rights in the virtual environment of the Internet.
    3. Buyer - an individual who has reached the age of 18 years old, using the Site to purchase property and property rights in the virtual environment of the Internet.
    4. Users - individuals over 18 years of age, acting as Sellers and/or Buyers when using the Site.
    5. Virtual property - property, property rights in the virtual environment of the Internet (game money, coins, accounts, game items, chests, etc.).
    6. Website is an Internet service located on the Internet at: https:/game-values.com, which is a set of software and hardware that allows Users to carry out between each other secure transactions for the purchase and sale of Virtual property.
    7. Registration - actions of Users to create a Personal account on the Site according to the established procedure.
    8. Personal profile - an individual web page of the User on the Website, which contains information about the placed advertisements on sale and/or purchase of Virtual property, stores the history of transactions on purchase and sale of Virtual property, displays personal data of the User, as well as other information related to the use of the Website.
  2. GENERAL PROVISIONS
    1. The current version of the Agreement is always available on the Internet at: game-values.com
    2. User completes the registration procedure and puts the symbol «» in the field I have read and agree with the User Agreement means his consent to enter into the Agreement (Acceptance of the Agreement). In this case, the written form of the contract is considered to be complied with. Acceptance of the Agreement means unconditional acceptance of all of its provisions by the User, and the User understands the essence and content of the provisions of the Agreement, including the obligations imposed on it, in accordance with the Agreement.
    3. In case of disagreement with the Agreement in whole and/or in any part, as well as in case if the User is not a person who has reached the age of 18 years old, the User shall immediately stop using the Website on all devices.
    4. The Licensor has the right to unilaterally change the provisions of the Agreement by publishing the new version of the Agreement on the corresponding page of the Website. By continuing to use the Site after a new edition of the Agreement is published, the User agrees to the changes made to the Agreement, and the User undertakes to read the new editions of the Agreement independently.
    5. The Licensor is not directly involved in transactions of purchase and sale of Virtual Property between the Seller and the Buyer, but only acts as an arbitrator in resolving disputes and as an agent on behalf of the Buyer to ensure secure transactions.
    6. The legal representative of the minor is responsible for the use of the Site by the minor.
    7. The User understands and unconditionally agrees that he uses the Site under this Agreement solely at his own risk and that the license to use the Site as a computer program is provided to the User on an as is and as available basis, namely, the Licensor does not represent or warrant that:
      • The site will meet the requirements of the User;
      • The site will function continuously, in a timely, secure and error-free manner;
      • Any information obtained by the User as a result of using the Site will be accurate and reliable;
      • Defects in the operation or functionality of any software within the Site will be corrected within the time period expected by the User.
    8. Communication with the Licensor on the operation of the Site, as well as on any other issues related to the performance of the obligations of the parties under the Agreement, is carried out by e-mail hello@game-values.com .
  3. SUBJECT MATTER
    1. The Licensor grants the User a simple (non-exclusive) license to use the Site to the extent specified in the Agreement, and in accordance with the remuneration terms specified in Section 5 of this Agreement LICENSE REMUNERATION.
    2. The User agrees to pay the Licensor royalties in a timely manner in accordance with the terms of this Agreement.
    3. The User's right to use the Site includes the right to use (operate) the Site directly, and the automatic temporary copying of visual representations of parts of the Site by the User's browser. Obtaining any revenue from the use of such copies, either directly (payment) or indirectly (revenue from advertising displayed when using copies) is not allowed.
    4. The user is prohibited from entering into sublicense agreements.
    5. The licensor reserves the right to use the Site and the intellectual property included in it, as well as the right to grant non-exclusive licenses to others.
    6. The Licensor guarantees that it is the sole owner of all exclusive rights to the Site and to the objects of intellectual property included in it, and that its execution of this Agreement does not and cannot violate copyrights or other rights of third parties to intellectual property, that they will respect all rights of the right holders of computer programs and databases, that they have received all the necessary permissions and consents, and that they have concluded license agreements for the use of exclusive rights subject to protection, and that he independently collects and distributes remuneration for authors and right holders of exclusive and other rights to all objects of intellectual property used in the performance of this Agreement.
    7. Licensor warrants that it has obtained all necessary prior consents, approvals and authorizations to enter into and perform this Agreement. Conclusion and execution of this Agreement does not and may not violate the requirements of the law, the terms and conditions of other transactions entered into by Licensor, and the rights of third parties.
    8. If there are technical problems on the User's equipment when using the Site, the User shall notify the Licensor by email at hello@game-values.com. The message must contain a detailed description of the problem, screenshots of the User's monitor displaying the problem, data about the operating system, hardware and software versions (including type and version of Internet browser) with which the User accesses the Site. Licensor within two (2) working days at the latest examines the User's message, and sends him an email with recommendations for correcting the problem. If the User does not comply with these recommendations, the Licensor is not responsible for the correct operation of the Site.
    9. In some cases, solving a technical problem may take more than two (2) business days. In such cases, the Licensor sends the User a notice within two days.
  4. HOW TO GAIN ACCESS TO USE THE SITE
    1. Access to the use of all services of the Site is provided to the User after completing the Registration procedure. During the Registration the User is obliged to enter a login, an authentic e-mail address, to enter the password for access to the Site and to confirm the e-mail by clicking on the hyperlink in the e-mail from the Licensor, which is sent automatically after entering the necessary information. If the User wishes to use two-factor identification in order to protect access, he may also specify his cell phone data in the appropriate field of the Registration form.
    2. After completing the Registration procedure, the User gets access to their My Account, within which the User can create advertisements for the sale and/or purchase of Virtual Property, negotiate transactions with other Users, and perform other actions related to the use of the Site.
    3. If the User specifies an invalid e-mail address (not existing, as well as the address in which there are mistakes), the User will not be able to use the password recovery service, will not receive Site notifications about promotions, drawings, etc. Also, the Licensor declines responsibility for failure to deliver the electronic receipt on payment of the license fee.
    4. The User undertakes to keep the confidentiality of his login and password for access to the Personal Area. All actions on the Site performed using the User's login and password are considered to be performed by the User, unless the User has notified the Licensor in advance about the loss of access to the Personal profile.
    5. For security reasons, the Licensor recommends that you log out from your Personal Area by pressing the Logout button when you have finished using the Site.
    6. The User must immediately notify Licensor of unauthorized access to the Site using the User's login and password by email or phone number indicated on the Site.
    7. The User is fully responsible for the security of their password, the safety of their data, and the transfer of the username and password to third parties. The Licensor never asks Users to provide the password from the Personal Office, name, bank card number, personal account number and other personal data.
    8. Any actions of the User with the login and password to the Personal profile or personal e-mail address of the User specified on the Site (electronic signature key) confirms the fact of formation of a simple electronic signature directly by the User.
    9. Electronic documents signed with a simple electronic signature are considered equivalent to documents on paper signed with a handwritten signature.
    10. The user undertakes to maintain the confidentiality of his electronic signature (not to share his login and password or provide access to his e-mail to third parties), and is fully responsible for its safety and individual use, choosing the method of storage and restriction of access to them.
    11. The Licensor collects, systematizes and stores personal data of Users in strict accordance with the Privacy Policy, which is an integral part of the Agreement.
  5. LICENSE FEE
    1. The license fee for the use of the Site is payable only if the User, who placed an ad on the Site for the sale of Virtual Property, has completed the transaction and received payment from the Buyer through the Site.
    2. The license fee is 10 (ten) % of the amount of money received by the User from the sale of Virtual Property, but no more than 20 (twenty) %.
    3. The license fee is automatically withheld by the Licensor at the moment the funds are credited to the User's balance in myAlpari.
    4. When requesting a withdrawal of funds received by the User from the sale of Virtual Assets, a commission is automatically calculated by the payment institution that transfers the funds. The commission is paid at the User's expense.
    5. Term of crediting funds to the User's bank account, e-wallet, etc. It shall not exceed 3 (three) business days from the date of the withdrawal request.
    6. Funds received by the User from the sale of Virtual Assets and credited to the balance in myAlpari can be used by the User to purchase Virtual Assets from other Users not earlier than 2 (two) business days from the moment of crediting.
    7. The Licensor never requests and does not store on its servers the data of bank cards/accounts and other financial information of Users, all such information is processed directly by partners of the Licensor, which have appropriate agreements and licenses for payment transactions with it.
    8. When withholding the license fee, the User receives from the Licensor an electronic version of the cash voucher, which is sent to the User's email specified when registering. The date and time in the receipt may differ from the date and time of payment of the license fee due to technical features of the fiscal operator's services.
    9. Licensor reserves the right to change the amount of royalties at its discretion, at any time, without giving a reason, and all amounts of royalties already paid by the User remain unchanged and are not subject to revision.
  6. RIGHTS AND OBLIGATIONS OF THE PARTIES
    1. The licensor undertakes to:
      • provide the User with access to use the Site after completing the Registration procedure, if it is technically possible to operate the Site;
      • Take all necessary measures for the User to be able to use the Site under the terms stipulated in this Agreement, including ensuring uninterrupted operation of the Site, with the exception of cases of scheduled/preventive maintenance of hardware or software of the Site;
      • Publish official messages on the Site, as well as send official messages related to the operation of the Site, including those related to routine/preventive maintenance, to the e-mail address specified by the User during Registration;
      • Take the necessary organizational and technical measures to protect the User's personal data, information and data stored on the Site from unauthorized and unlawful or accidental access, destruction, modification, blocking, copying, distribution. Also ensure the safety of confidential information received from the User in accordance with the requirements of Russian law and the terms of the Agreement;
      • at the request of the User, delete all or some of the personal data without the possibility of recovery within the period defined in the Privacy Policy, unless i accordance with the laws of the Russian Federation the Licensor is obliged to store the data for a longer period of time. promptly provide the User with basic technical support regarding the use of the Site by e-mail at hello@game-values.com ;
      • perform other duties stipulated by this Agreement.
    2. The user undertakes to:
      • make payment of the license fee in accordance with the procedure set forth in this Agreement;
      • to comply with the requirements of the current legislation of the Russian Federation and the provisions of this Agreement when using the Site;
      • not to violate in any way the intellectual rights of the Licensor with respect to the Site and any of its elements, namely;
      • not to study, research or test the operation of the Site in order to determine the ideas and principles underlying the program, database or other components of the Site, not to disassemble, decompile (reproduce and translate the object code into source code) or otherwise attempt to obtain the source code of the program, databases and other components of the Site, except in cases where the possibility of such actions is directly provided by Russian law, and only to the extent;
      • not to modify the Site, including not attempting to modify the source code of programs or databases for them;
      • Not to distribute and process elements of the Site without obtaining the Licensor's written consent;
      • not to reproduce elements of the design or user interface of the Site to create web sites or any commercial activities on or off the Internet;
      • not to use the Site in order to develop the content of other software, similar in functionality or characteristics to the Site, without the written consent of the Licensor;
      • inform the User about cases of violations of the Licensor's rights in relation to the Website and any of its elements, which have become known to the User;
      • not to violate the information security of the Site;
      • not to transfer the username and password for access to the Personal Area, including independently taking the necessary measures to ensure the security of access to the Personal Area, and to prevent the possibility of unauthorized access to it by third parties. The User is fully responsible for all damage to the Licensor or third parties caused by intentional or unintentional transfer by the User of the login and password to the myAlpari to another person. The Licensor shall not be liable for any damage caused to the User, if it was caused by the User's violation of the obligation stipulated by this clause of the Agreement;
      • perform other duties stipulated by this Agreement.
    3. The licensor has the right to:
      • modify/update the Site at its own discretion, including changing a set of functionalities of the Site;
      • in case the User violates the conditions specified in paragraph 6.2 of this Agreement, to send the User a written warning about the User's violation of the conditions with a list of violations;
      • such warning can be sent to the User's email address specified when registering. If the User fails to eliminate violations within three (3) days of receiving a written warning or repeatedly violates the specified conditions, the Licensor has the right to unilaterally extrajudicially refuse to perform this Agreement (terminate the Agreement) by sending the appropriate written notice not later than three (3) days before the expected date of termination of the Agreement to the e-mail address of the User specified when registering. In case such violations caused damages to third parties, the User shall be fully liable for the actual damages caused;
      • suspend access to the Site in connection with suspension of the Site for scheduled / preventive maintenance, if possible at night or on weekends, but not more than once a week, for not more than four (4) hours, except when the scheduled / preventive maintenance requires a longer period, with prior notice to the User by posting relevant information on the Site and (or) by sending to the e-mail address specified in the;
      • Take actions permitted under the laws of the Russian Federation to protect and defend intellectual property rights to the Site;
      • exercise other rights provided for in this Agreement.
    4. The user has the right to:
      • obtain the right of access to use the Site in the manner and within the time frame set forth in this Agreement;
      • independently change the password from myAlpari without prior notice to the Licensor;
      • use the Licensor's support services for the use of the Site;
      • exercise other rights provided for in this Agreement.
  7. THE CONTENT OF THE AD FOR THE SALE/PURCHASE OF VIRTUAL PROPERTY
    1. The User determines the content of the ad for sale/purchase of Virtual Property and is solely responsible for the content of such ads.
    2. Users' ads are not subject to prior review by the Licensor, and their placement is performed solely on the initiative of the User through the use of software tools on the Site.
    3. The Licensor reserves the right to unilaterally remove or block (make inaccessible to third parties) any material, suspend or limit the User's access to his Personal Office, to unilaterally withdraw from the Agreement, which entails removing the User's Personal Office if the Licensor becomes aware that the User's use of the Website violates or facilitates the violation of the Licensor's rights, third party rights (including other users and/or visitors to the Website), legislation, international standards.
    4. The User agrees not to use the Site for advertising purposes (e.g., by constantly posting about the same person, product or service of the same vendor, referring to the same site, etc.), except to advertise the property that he sells through the Site and only using the functionality provided by the Site.
    5. The User agrees to refrain from using the Site for illegal and dishonest purposes (such as: inciting conflicts that violate the rights of third parties, infringement or violation of the rights and legitimate interests of third parties, profiteering, deception, misleading, fraud, insult, humiliation of human dignity, SPAM, etc.).
  8. THE PROCEDURE FOR TRANSACTIONS ON THE PURCHASE/SALE OF VIRTUAL PROPERTY
    1. The User undertakes to conduct transactions only through the Site in accordance with the Agreement, the Trading Rules posted at game-values.com , and within that technical functionality and taking into account the technical limitations of the Site. Violation of any of the terms of the Trading Rules is a violation of this Agreement.
    2. The User undertakes to refrain from selling the same Virtual Property, as well as the same categories of property and similar property that he offers for sale on the Site, on other sites and directly to other users of the Site, including by exchanging contacts and discussing transactions with other users bypassing the functionality of the Site.
    3. Violation of paragraph 8.2. of this Agreement is grounds for blocking the User's myAlpari.
    4. The Licensor, acting as the Buyer's agent for the transaction of purchase and sale of Virtual Property, has access to all chats between the Buyer and the Seller provided for within the Site.
    5. The buyer independently searches for advertisements for the sale of Virtual Property.
    6. By agreeing with the terms and conditions set forth in the advertisement, the Buyer instructs the Licensor to enter into a transaction on his behalf and at his expense with the author of the relevant advertisement for the sale of Virtual Property in the manner and on the terms set forth in the offer to conclude the Agency Agreement, available at: game-values.com .
    7. The User agrees that given that all the registered Users of the Website have accepted this Agreement, as well as the Agency Agreement, issuing a power of attorney in the framework of the Agency Agreement is not required, because the Licensor's authority is clear from the environment, including the content of this Agreement.
    8. The obligation to pay for the transaction between the Buyer and the Seller shall be deemed performed by the Buyer at the moment of crediting the funds to the Seller's balance in myAlpari on the Site.
    9. The User understands and confirms that the Licensor is not a party to the transaction between the Buyer and the Seller, that it acts under the Agency Agreement on behalf of the Buyer, on its behalf and at its expense, and therefore the Licensor is not responsible for the possible actual and/or legal consequences of the transaction between the Buyer and the Seller (for example, some rules of online games may provide game penalties for certain actions; the Licensor does not study and/or check the rules of games and does not check transactions.
  9. ENTRY INTO FORCE AND TERMINATION OF THE AGREEMENT
    1. The Agreement comes into force from the moment of acceptance of the offer in accordance with paragraph 2.2. of this Agreement and is valid until its termination (cessation) in the manner prescribed by this Agreement.
    2. The Licensor may at any time unilaterally and extrajudicially withdraw from this Agreement (terminate this Agreement), either in whole or in part, with notice to the User via myAlpari, by email or otherwise, with advance payment to the User of the balance in myAlpari.
    3. If the User violates the terms of this Agreement, the User's myAlpari may be blocked.
    4. If the Agreement is terminated due to a breach of the terms of the Agreement by the User, the Licensor may refuse to pay the balance of funds in myAlpari, withholding it as compensation for damages caused by a breach of the terms of the Agreement by the User.
    5. If necessary, at the request of the Licensor for a refund, the User must provide the documents and information necessary for the Licensor to identify the User and make the refund.
    6. In accordance with paragraph 1 of Article 317.1 of the Civil Code of the Russian Federation, the parties have agreed that in respect of any monetary obligations of the parties under the Agreement, legal interest (interest on the amount of debt for the period of the use of monetary funds) shall not accrue.
  10. LIABILITY. LIMITATION OF LIABILITY
    1. For violation of the terms of the Agreement, the parties shall be liable as set forth in the Agreement and/or the applicable laws of the Russian Federation.
    2. The User agrees that the Site meets the requirements of the User at the time of acceptance of the Agreement and will meet them subsequently, the results that can be obtained using the Site will be accurate and reliable and can be used for any purpose or in any capacity (for example, to establish and/or confirm any facts).
    3. Organizing with the help of the Website the process of concluding the transaction of purchase and sale of Virtual Property between the Buyer and the Seller, the User agrees that the Licensor is not responsible for the result expected by the User from the conclusion of such transaction.
    4. The Licensor is not responsible for damages caused to the User as a result of the inability to use the Site due to errors, omissions, interruptions, deletion of files, defects, delays in operation or data transmission and other causes of technological nature, as well as the improper quality of public communication channels through which access to the Site is provided.
    5. In no event shall the Licensor be liable under the Agreement for:
      • any actions/inaction resulting directly or indirectly from the actions/inaction of the User and/or third parties;
      • any losses and/or lost profits of the User and/or third parties, regardless of whether the Licensor could have foreseen the possibility of such losses or not.
    6. The User is informed and agrees that some operations, including but not limited to money transfer operations under this Agreement, are not controlled and monitored by the Licensor personally, and the Licensor is not responsible for the transfer and/or receipt of funds by the User under this Agreement.
    7. The Licensor undertakes to make all reasonable efforts for proper access to the Site, but is not responsible for the inability to access in the event:
      • technological malfunctions of public communication channels, through which the access to the Site, User's myAlpari, or loss of access to the Internet - until the malfunctions are eliminated or access is restored, respectively; signs of unauthorized access to the User's myAlpari - for the duration of such circumstances;
      • in cases falling under the definition of force majeure - for the duration of such circumstances.
    8. In case of losses caused to the User through the fault of the Licensor, the Licensor shall be liable to the User in the amount not exceeding the amount of money previously paid by the User as the license fee.
    9. The Licensor shall not be liable to the User for any other losses and/or expenses, including lost profits and consequential losses, including those incurred by the User due to the User's violation of this Agreement.
    10. It is the User's responsibility to keep the password for access to the Personal Area secret.
    11. The Licensor shall not be liable to the User for the actions of third parties resulting in the theft/loss of the login or password to the User's Personal Office, as well as any expenses, damages and/or lost profits incurred by the User due to unauthorized access of third parties to the management of the User's Personal Office.
    12. The user is fully responsible for:
      • the accuracy of the information he gave at Registration;
      • any losses and/or lost profits of the User and/or third parties, regardless of whether the Licensor could have foreseen the possibility of such losses or not.
    13. To the extent not provided for in this Agreement, the liability of the Parties shall apply in the amount and in the manner prescribed by the laws of the Russian Federation.
  11. DISPUTE RESOLUTION PROCEDURE
    1. Disputes and disagreements arising under this Agreement shall be resolved by the parties by means of negotiations.
    2. When resolving disputes, compliance with the pre-trial claim procedure is mandatory. The claim shall be considered within 15 (fifteen) calendar days of receipt of the pre-trial claim. If the Party fails to collect the correspondence from the post office, the claim shall be deemed received after 5 (five) business days from the date of arrival at the post office. If the claim sent by e-mail is ignored, it shall be deemed received after 2 (two) business days from the date of sending.
    3. If the parties fail to resolve by negotiation any disputes arising in the course of performance of this Agreement, such disputes shall be subject to judicial review by a court of general jurisdiction at the location of the Licensor.
  12. NOTICES
    1. Any notices under the Agreement may be sent by one party to the other party:
      • to the User's email address specified upon Registration, or to the User's email address specified later in myAlpari (in case the User's email address was subsequently changed by the User), from the Licensor's email address (from any mailbox with the domain name @game-values.com), if the recipient is the User;
      • to the e-mail address of the Licensor ( hello@game-values.com ) from the e-mail address of the User specified during Registration, if the recipient is the Licensor;
      • by mail with return receipt or by courier with delivery confirmation.
    2. Notice/request/letter is deemed to have been received by the addressee:
      • by e-mail after 2 business days from the date of sending;
      • at the postal address after 5 working days from the date of arrival at the post office.
  13. OTHER CONDITIONS
    1. The Agreement, its conclusion and execution shall be governed by the applicable laws of the Russian Federation.
    2. All matters not regulated by the Agreement or not regulated in full shall be governed in accordance with the laws of the Russian Federation.
    3. In the event that one or more provisions of this Agreement are for any reason invalid or unenforceable, such invalidity shall not affect the validity of any other provision of this Agreement, which shall remain in effect.
    4. Licensor has the right to fully or partially transfer the rights and obligations under this Agreement to a third party. The transfer of the User's rights and obligations under this Agreement is possible only with the prior consent of the Licensor.
  14. INFORMATION SECURITY POLICY
    1. You can pay for your order by Visa, Master Card, Mir or through the payment system Apple Pay. (You can specify additional methods of payment on your site optimally). To pay for your purchase, you will be redirected to the Unitpay payment system server, where you must enter the necessary data. When paying by bank card, the security of the payment is guaranteed by the Unitpay processing center. The Unitpay payment system has a verified certificate of compliance with the PCI DSS standard for the storage, processing, and transmission of cardholder data. Bank cards security standard PCI DSS is supported by international payment systems, including MasterCard and Visa, Inc. The Unitpay system is also a member of the PCI DSS Continuous Compliance Control Compliance Process (P.D.C.P.). Your confidential data required for payment (card details, registration data, etc.) does not go to the online store - it is processed by the Unitpay processing center and is fully protected.
  15. REFUND POLICY
    1. There are no refunds when We terminate Your use of and registration with the Website or freeze any transactions if You violate these Terms or any other game-values policies.
    2. Game Values does not assume any liability and does not refund with regard to any transactions on purchase, sale or exchange of In-game items on the Website.
    3. Before making any transaction on deposit or withdrawal You should review the Payment processor’s refund policy which shall apply to all payments through such Payment processor.
    4. Any fees and transaction commissions paid by the Users are non-refundable and nonreturnable. Due to the commission being non-refundable and non-returnable, a User is not entitled to claim any compensation from Game Values.
    5. If a User’s Account is terminated or suspended by game-values, any balance on said Account may be forfeited.
  16. ADDRESS AND BANK DETAILS OF THE LICENSOR